What Are the New Features of Microsoft Dynamics?

Microsoft Dynamics is a combination of Enterprise Resource Planning (ERP) software and Customer Relationship Management (CRM) software. It provides complete and intelligent information and analyses a large amount of data from your CRM. It helps businesses in managing their customers and understanding their needs. Furthermore, it is useful in finding the most relevant customer information along with trends and opportunities for the development of customer accounts.

New Features of Microsoft Dynamics

Microsoft Dynamics is capable of running on mobile and it allows managers to receive real-time customer interaction alerts. It gives them a complete overview of the sales channel and helps companies in gaining efficiency and becoming unstructured. In addition, it can easily connect with Microsoft email management software which allows access to all the information linked to the specific contact. This integration provides you with maximum tools that help in increasing efficiency in the number of sent messages.

Furthermore, it comes with a smart search feature that allows users to easily find information through all records, contacts, templates, and stored opportunities. This feature saves a considerable amount of tie for your teams by providing you with better and faster information. To further know about it, one can visit Microsoft Dynamics 365 Finance and Operations Training Institute in Noida. Apart from these, given below are some of the new features of Microsoft Dynamics.

• Unified Interface- It provides an optimal viewing and interaction experience for any screen size or device. Furthermore, it ensures automatic transition across all Dynamics 365 apps.

• Advanced filtering- Microsoft has added many enhancements to filters like the ability to permanently save filters, a quick analysis of data, and find records easily.

• Improved Forecasting- Many additions are been made to the forecasting of MS dynamics. Some of the best improvements are the ability to set forecast viewing permissions and live forecast adjustments.

• App Modules- This feature allows users to create highly targeted apps through a simple drag and drop program. It helps in creating a collection of apps or process flows that we can use without limit.

Benefits of Using Microsoft Dynamics

Above all, Microsoft Dynamics is easy to deploy and use and you can use it in the cloud or in a hybrid cloud environment. A user can easily manage it and it is ideal for companies with a BYOD (bring your own device) policy. MS Dynamics can fully integrate with other Microsoft products, including the full Office 365 suite. Thus, allowing companies to integrate with various MS products for different services. For example, integration with Outlook for communication, Power BI for data analytics, and SharePoint for documentation. Furthermore, this tool reduces the sales cycle by providing the sales team with plenty of useful and beneficial insights. There are many Microsoft Dynamics 365 Finance and Operations Training Institutes in Gurgaon and one can enroll in them to start a career in it. Apart from these, given below are some of the benefits of using Microsoft Dynamics.

• Customizable- It comes with various modules useful for automating tasks across sales, marketing, customer service, field service, and project service. Furthermore, it is flexible and you can tailor the platform to your budget, team size, and KPIs.

• Customer Service Experience- MS dynamic collects a lot of data about its customers and analyses it to identify buying patterns and customer habits. This information helps a company in handling each customer differently.

• Scalability- You can use this tool efficiently and scale it up or down as per your current team size, budget, and workload. Moreover, it provides an easy-to-change monthly subscription beneficial for users.

• Increased Productivity- It improves the overall productivity of the organization by providing employees with any kind of information they need. Thus, providing them with data and insights to make informed decisions.